TRAVEL & BOOKING INFORMATION
Check in / Check out
Please plan your journey taking into account that your room will be ready for occupancy from 3pm on your day of arrival.
Please check out by 10am on your day of departure.
Early check in / late check out on request.
You will be informed of this upon booking and will depend on your duration of stay and booking price.
Cancellations will only be accepted in writing. If you are unable to make your booked holiday, you have the option of cancelling your stay here free of charge up to 3 months before your arrival. Up to 1 month: 40% of the agreed price; up to 1 week: 70% of the agreed price; within 1 week before arrival and in the case of early departure: 90% of the agreed price.
The right of cancellation provided for in §18 para. 1 no. 10 FAGG is not applicable, the general terms and conditions for the hotel industry 2006 » AGBH shall therefore apply here instead.
Our recommendation- travel cancellation insurance
We recommend that our guests take out the "Gästestorno Plus" cancellation policy offered by European Travel Insurance (Europäische Reiseversicherung), which provides you with comprehensive coverage.
You are welcome to pay by credit card (Visa, Euro/MasterCard), debit card (EC) or even in cash. The hotel reserves the right to pre-authorise your credit card before arrival.
We provide our guests with free parking directly by the hotel.
Holidays with dogs
Free of charge! Your four-legged friends are warmly welcome here with advance reservation.
Please bring your own blankets, baskets and feeding bowls.
We reserve the right to charge a final room cleaning fee if necessary.